Hybrid SOC

Coordinating a team across multiple locations, time zones, and platforms in your incident response processes can be challenging - especially when you’re dealing with 3rd party MSSPs. Cydarm unifies the incident response efforts into one place, supporting security operations efforts wherever the teams are located.

Work together with anyone - anywhere


Effective cybersecurity incident response is an activity that involves the entire organization, not just the incident response team.


Cydarm supports a holistic, top down approach to enterprise security operations and incident response.


Cydarm helps your business collaborate faster and more effectively and perform consistent investigations to build successful cyber resilience.

Maintain the need to know

Collaborating effectively with 3rd party MSSPs is one of the most difficult aspects of outsourcing part of your security operations capability. Conducting joint investigations while sharing only the information suitable for partners is the key to a sustainable hybrid-SOC approach.

Cydarm implements attribute-based access control, which means SOC teams can bring key collaborators onto the platform while sharing only what they need to know.

A single management  console for all teams and external vendors to collaborate on incidents

Attribute-based access control keeps sensitive information safe

Integrations with common ITSM platforms for remediation activities

Stay accountable to your partners

A sense of accountability across all parties involved in a hybrid SOC is key to maintaining a solid working relationship.

Cydarm makes it easy to configure service level agreements (SLAs) or objectives (SLOs) around key security operations metrics in order to keep track of all participants’ performance and generate relevant reports to send to key internal stakeholders or partners.

Set your SLAs, such as mean time to respond, contain, or recover
Set alerts when approaching or breaching SLAs
Generate reporting on preset SLAs

A symbiotic solution to hybrid cybersecurity

Cybersecurity teams often rely on documented processes that are stored in multiple locations and remote sites. Unfortunately, this gives them increased potential to become outdated and irrelevant as incidents and threats evolve. Cydarm implements playbooks using a consistent, open-source format to describe incident response workflows which can be shared with communities of interest. Playbooks disseminate the most recent knowledge and methodologies to team members quickly, resulting in improved organizational ability to adapt to new threats.

Ready to step up your approach to cybersecurity? Time for a demo

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