Cydarm equips hybrid Security Operations Centres (SOC) with a secure case management platform to collaborate effectively with 3rd party Managed Security Service Providers (MSSP).
Maintain need to know
Collaborating effectively with 3rd party MSSP is one of the most difficult aspects of outsourcing part of your security operations capability. Conducting joint investigations while sharing only what appropriate partners need to know is key to a hybrid SOC.
Cydarm implements attribute-based access control, which means SOC teams can bring key collaborators onto the platform while sharing only what these teams need to share.
A single management display console for all appropriate teams and external vendors/channels to collaborate on incidents
Attribute-based access control keeps sensitive information safe
Integrations with common ITSM platforms for remediation activities
Work from anywhere
Coordinating a team across multiple locations and time zones can be challenging. Using multiple platforms to support your incident response processes can be equally challenging.
Cydarm unifies the incident response efforts into one place, supporting security operations efforts wherever the teams are located.
Cloud-hosted Cydarm instances accessible from anywhere in the world
A single system to coordinate and manage for the required teams to work on incidents
Flexible time-zone settings supporting international collaboration
Operation by the same playbook
Security teams often rely on documented processes, stored on a wiki or shared-drive, which can get out of date quickly.
Cydarm implements playbooks, using an open-source format, to describe incident response workflows which can be shared with communities of interest.
The Playbooks disseminate new knowledge and methodologies to team members quickly, resulting in improved organisational ability to adapt and respond to any new threats.
Maintain a unified approach to managing security incidents
Disseminate the latest approach to incident response rapidly
Import and export playbooks
Stay accountable to your partners
Ensuring each party involved in a hybrid Security Operations Centre (SOC) stays accountable to their partners is key to maintaining a solid working relationship.
Cydarm makes it easy to configure Service Level Agreements (SLA) or Objectives (SLO) around key security operations metrics, in order to keep track of all participants’ performance, and generate relevant reports to send to key internal stakeholders or partners.